{"id":206,"date":"2013-06-06T10:02:55","date_gmt":"2013-06-06T10:02:55","guid":{"rendered":"http:\/\/plataformaunica.com\/?page_id=206"},"modified":"2021-01-31T17:16:06","modified_gmt":"2021-01-31T17:16:06","slug":"technology","status":"publish","type":"page","link":"http:\/\/plataformaunica.com\/en\/services\/technology\/","title":{"rendered":"Technology"},"content":{"rendered":"

\"Technology<\/p>\n

Leaders in Technology<\/h3>\n
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IMAGE AND CUSTOMIZATION SERVICES<\/h3>
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\"ServicioImagen\"<\/p>\n

\"tarjetas\"<\/p>\n

<\/div>\n

In ATM Plataforma \u00danica<\/b><\/span> we have a complete solution for Custom ATM and self-service equipment<\/b><\/span>.<\/p>\n

In our facilities, ATM Plataforma \u00danica can carry out the design, manufacture and installation of external equipment customization<\/b><\/span>. We can also perform any paint and and silkscreen ATMs, including field equipment. This possiblity allow us to tackle projects of change or unification of corporate image Entities quickly and effectively.<\/p>\n

Additionaly, we conduct design, manufacture and installation of ceilings and light signaling by atm Silkscreen and Vinyl<\/b><\/span> at an extremely competitive cost that makes possible improvement and image upgrading of its fleet of machines to our customers.<\/p>\n

ATM Plataforma \u00danica also design stickers, pictograms and all kind of items associated with identifying and helping the user to facilitate handling in self-service equipment (Braille labels).<\/p>\n

<\/div>\n<\/div>\n

INVENTORY MANAGEMENT SERVICE<\/h3>
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We have designed a\u00a0\u00a0Comprehensive Service<\/strong><\/span>\u00a0which allows the control and management of the facilities, equipment movements, and all documentation associated with the devices and equipment of a customer.<\/p>\n

The service ensures us to boost<\/strong><\/span>\u00a0all the processes of implementation and management of any order affecting the installed base of devices or equipment’s client. Allowing unified visibility network device or equipments and the information associated with them:<\/p>\n

\u2022\u00a0<\/span><\/strong>Location details.<\/span>
\n\u2022\u00a0<\/span><\/strong>Tipe of item (vendor, model, etc..).<\/span>
\n\u2022\u00a0<\/span><\/strong>Technical configuration.<\/span>
\n\u2022\u00a0<\/span><\/strong>Features firmware and software loaded.<\/span>
\n\u2022\u00a0<\/span><\/strong>Degree of obsolescence and condition of use.<\/span>
\n\u2022\u00a0<\/span><\/strong>Historical movements associated with the equipment.<\/span>
\n\u2022\u00a0<\/span><\/strong>Inputs and outputs information.<\/span><\/p>\n

Our main objective is to enable an effective and cost reduction in managing customer installed base \u00a0by simplifying operations between departments and the creation of a centralized framework to carry out the installations, movements, and management of the installed base.<\/p>\n<\/div>\n

PARK MANAGEMENT SERVICES<\/h3>
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Plataforma \u00danica provides all logistics and inventory management for any \u00a0shop or bank office equipment<\/strong><\/span>\u00a0required by our clients, enabling its audit, repair, renovation or regulated destruction.<\/p>\n

Those equipments that are repaired, stored and available to the customer for future locations as its own stock.<\/p>\n

Our goal is\u00a0to Update and<\/strong>, effectively, Reuse<\/strong><\/span>\u00a0 the client’s equipment not ninstalled to new locations and incorporating new funtionalities.<\/p>\n<\/div>\n

TECHNOLOGY UPGRADE SERVICES<\/h3>
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We address Technology Upgrade Projects<\/span><\/strong>\u00a0comprehensively, based on our experience, resources and tools available to us. This technique allow us to carry out ability to perform upgrades for installed bases, ensuring compliance cost and deadlines.<\/p>\n

Additionaly, ATM Plataforma \u00danica performs\u00a0Global Projects<\/span>\u00a0<\/strong>that include full customization of equipment and devices, outer molding, paint, sticker, vinyl, etc.. for ATM, recyclers, terminals acceptor, and payment\/collection.<\/p>\n<\/div>\n

TECHNOLOGICAL PROCESS SERVICES<\/h3>
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Plataforma \u00danica<\/span><\/strong> has \u00a0technical and human resources to execute complex installations projects and Roll-Out startup<\/span><\/strong>, software upgrades, and migrations for Payment Ssolutions in Retail and Banking.<\/p>\n

These projects include: site preparation, installation, software layout, equipment configuration, communication connection, equipment movement, uninstalling, reinstalling and restarting,\u00a0hardware and software upgrade of equipment removed, storage, and safekeeping of equipment.<\/p>\n

This process is controlled by our\u00a0Facilities Management and Inventory tooll<\/strong><\/span>\u00a0which is updated and accessible at all times. Therefore, our customers can know and verify the status of each order generated.<\/p>\n<\/div>\n

TECHNOLOGY MOVING SERVICES<\/h3>
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ATM Plataforma \u00danica is specialized in projects associated with the Relocation, Removal, and Movement<\/span><\/strong> of equipments and infrastructures of branches, shops, and customer departments:<\/p>\n

\u2022\u00a0<\/strong>Removal and packaging of all items containing an office: Computers, ATMs, furniture, printers, security and electrical elements, external signage, etc ..<\/span>
\n\u2022 <\/strong>Civil works to repair interior and exterior cosmetic damage caused by the removal of equipments \u00a0(to eliminate ATM impact in the wall and exterior signage).<\/span>
\n\u2022\u00a0<\/strong>Complete transport of elements, incluiding the management of publi local approvals and permits\u00a0\u00a0roadblocks.<\/span>
\n\u2022\u00a0<\/strong>Storage and sustody for the period of time specified by the customer.<\/span>
\n\u2022\u00a0<\/strong>Adaptation, extension and updating of equipment multivendor hardware for reinstallation.<\/span>
\n\u2022\u00a0<\/strong>Distribution, \u00a0forwarding and delivery of units removed to specific locations when indicated.<\/span>
\n\u2022\u00a0<\/strong>Inventory management and control of traceability of items stored.<\/span>
\n\u2022\u00a0<\/strong>Deleting of data and information and destruction by the RAEE certification of computer and electronic equipment can not be reused.<\/span>
\n\u2022 <\/strong>Management and processing the sale of equipment that will not be reused by the Bank.<\/span><\/p>\n<\/div>\n

SERVICIO de TOTAL INSTALLATION<\/h3>
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We do all the tasks required to implement projects Total Installation<\/strong><\/span> for ATM, recyclers, POS, and various equipment for offices and shops. Our goal is to provide a service that allows a single point of contact for this type of projects.<\/p>\n

ATM Pltaforma \u00danica coordinates all work required in the implementation of\u00a0\u00a0Roll Out Complex Projects<\/span><\/strong>\u00a0that require multiple and highly specialized activities:<\/p>\n

\u2022<\/strong>\u00a0Project leadership.
\n<\/span>\u2022<\/strong>\u00a0Staging: <\/span>Personalization equipment<\/span>, device installation, \u00a0software load, installation of security features, etc.
\n\u2022<\/strong>\u00a0Visits prior to recognition of the shops or offices.
\n\u2022<\/strong>\u00a0Comprehensive civil works.
\n\u2022<\/strong>\u00a0Management permits, approvals, and certificates.
\n\u2022<\/strong>\u00a0Conection security features (cameras, alarms, seismic) and communication (router, hubs, etc ).
\n\u2022<\/strong>\u00a0Instalation and implementation of equipment.
\n\u2022<\/strong>\u00a0User training.
\n\u2022\u00a0<\/strong>Remove and disconnect the equipement and the auxiliary elements to be removed.
\n\u2022<\/strong>\u00a0RAEE removal and destruction of equipment and data erasure.
\n\u2022<\/strong>\u00a0Storage and custody of the equipment to reinstall.<\/span><\/p>\n

\u00a0<\/div>\n

SERVICE LEVEL Agreement CONTROL<\/h3>
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Based on two components,\u00a0Availability and Cost<\/strong><\/span>, we have implemented a solution focused on the highest levels of Availabiliy and Control Costs by tracking\u00a0Service Contracts<\/strong><\/span>, compliance levels of agreement, suggestions for improvements, inventory control, and measures preventive.<\/p>\n

Based on the experience and control tools we have,\u00a0ATM Plataforma \u00danica<\/strong><\/span>\u00a0provides a significant improvement in the levels of availability and cost reduction adjusted to customer requirements. Since the opening of the incidents to closure, through statistical contol and suggestions for improvements, we intervene throughout the\u00a0Incident Management Process<\/strong><\/span>, improving quality of service, network availability, and cost control.<\/p>\n<\/div>\n

WARRANTY MANAGEMENT SERVICE<\/h3>
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We have implemented specific solutions for\u00a0Warranty Managment Period<\/span><\/strong>, your temporary situation, identifying the levels of coverage, security incident management, control and identification of repetitive incidents or security alerts in guarantee that have helped our clients in their decisions purchase, and increase the levels of availability.<\/p>\n

The warranty period is increasingly important, and helps manage and control the success of future purchasing decisions, and allows in a preventive way to anticipate the end of warranty situation.<\/p>\n<\/div>\n

ENVIRONMENTAL MANAGEMENT SERVICES<\/h3>
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All services we provide are driven by goals of \u00a0Protecting the Natural Environment.<\/strong><\/span><\/p>\n

Our main environmental contributionl is based on providing a high level of efficiency of services that reduce cost and consumption and to prolong the life of the equipment, \u00a0technology reusing, and reducing waste generation.<\/p>\n

Regarding regulated destruction of equipment we provide a safe and responsible response to the environment, redobling efforts to minimize the impact that marks the end of useful life of equipment or component, providing the corresponding Certificates<\/span><\/strong>\u00a0that ensure our customers that they, also, are actively involved in these objetives.<\/p>\n<\/div>\n<\/div>\n

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